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Terms & Conditions

Our money back guarantee

All goods, new or used, purchased through gamefleets.com are covered by our 30-day free warranty. If you receive any item that you are not satisfied with, you may return it for an easy exchange or refund within 30 days. Just email us and we will help you resolve the issue. An exchange or refund will be initiated upon us receiving the good. The buyer pays return postage.

Goods that are faulty upon arrival at the buyer's address will be refunded in full. There is no need to return the good to receive the refund.


Payment options

Currently, we accept payment via PayPal, Visa, Mastercard and bank transfer. Cash is accepted for local pick-up.


Shipping guarantee

Orders are shipped within 24 hours of being placed.


Shipping options

Standard postage: offered free of charge. Takes approximately 3 business days for destinations within NSW, and 4 - 5 business days for destinations outside of NSW.

Express postage: offered for an additional $10. Guaranteed next business day delivery.

International postage: not currently offered.

Local pick-up: we are based in Ryde, NSW 2112. Please contact us should you wish to pick up.


Packaging

Goods are shipped in a C5 envelope and sent as a letter where possible. Bulkier goods are sent as a parcel. Fragile goods are bubble-wrapped.